Tna Solutions Embracing the New Reality
Tuesday, September 14th, 2021 | 43 Views
Tna Solutions, global food processing and packaging technology specialist, recently unveiled their technological development of an intelligent, highly-effective, efficient and accurate remote assistance service that would be of significance in the current post-pandemic world.
The newly designed digital service utilises the power of the Microsoft HoloLens 2 headset and incorporates Augmented Reality (AR) that will connect tna’s technical engineers in a personalised and targeted manner to the issues faced by the food manufacturers who are on the ground.
In addition, with an improved digital support, the service provided will be smoother and more efficient with real-time access, as well as a wider involvement of tna’s global team of experts. With the ease of digital access, there is no longer a need for companies to delay troubleshooting. Food manufacturers will now be able to virtually contact assistance and obtain direct assistance without any hassle.
The use of this remote service is an asset not only for the customers but tna solutions as well when factoring the huge cost savings.
”Giving customers the option to schedule calls on-demand from anywhere in the world, the tna remote assist service ensures all project scoping and servicing activities can be conducted precisely when needed, reducing downtime for a more resilient and profitable production line,” comments Alf Taylor, Managing Director and CEO at tna. “This means faster, stress-free equipment purchasing, easier installation, increased uptime and valuable savings in maintenance costs and resources for years to come.”
In this digital age and challenging times, without compromising on their quality and service, TNA Solutions is able to uphold and thrive as a global quality food processing and packaging technology specialist.
To find out more about TNA remote assist, click here.
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